First Class Event Services
Frequently Asked Questions
At First Class Event Services, we understand that planning an event, whether a wedding, corporate function, or personal celebration, can come with many questions. Our FAQ section is designed to provide you with quick answers to some of the most common inquiries we receive from our clients. From understanding our service offerings and booking process to pricing details and what to expect on the day of your event, we’ve got you covered. Our goal is to make your experience as seamless and enjoyable as possible, so you can focus on what truly matters—making memories. If you don’t find the answer to your question here, please don’t hesitate to reach out to our team. We’re here to help you every step of the way!
How do I book your services?
Booking our services is simple! You can start by contacting us through our website or sending us an email. We'll schedule a consultation to discuss your vision, needs, and budget. Once we understand your requirements, we’ll provide a proposal and contract for you to review and sign.
Can I customize my event package?
Absolutely! We understand that every event is unique. We offer customizable packages tailored to your specific needs and preferences. During your consultation, we’ll work together to create a package that reflects your vision and style.
How do you ensure the quality of your vendors?
We work with a trusted network of vendors who have been carefully vetted for their quality and reliability. We continuously seek feedback from our clients to ensure that we are providing the best options available for your event.
Can you help with last-minute event planning?
While we recommend booking our services as early as possible to ensure availability and thorough planning, we understand that emergencies can arise. Please contact us directly to discuss your last-minute needs, and we will do our best to accommodate you.
How do you handle unexpected issues on the day of the event?
Our team is trained to handle unforeseen issues calmly and efficiently. We have contingency plans in place to address any potential challenges, ensuring your event goes smoothly. You can trust that we will manage any situation so you can enjoy your special day.
Do you provide travel services for events outside the country?
Yes, we offer travel services for both domestic and international events, including accommodations, transportation, and logistics for your guests.
Can you assist with arranging group travel for my wedding guests?
Absolutely! We can coordinate group travel arrangements for your wedding guests, ensuring they have a seamless experience from booking to arrival.
What types of music can your DJs play?
Our DJs are versatile and can play a wide range of music genres based on your preferences. Whether you want classical, pop, hip-hop, or themed playlists, we’ll work with you to create the perfect soundtrack for your event.
How do you select your DJs?
We carefully select our DJs based on their experience, style, and ability to engage with guests. Each DJ is evaluated for their professionalism and skill to ensure they meet our high standard
Do you provide sound and lighting equipment for DJ services?
Yes, we provide all necessary sound and lighting equipment as part of our DJ services. Our team ensures everything is set up and tested before your event starts.
What is included in your bar services?
Our bar services include bar setup, professional bartending staff, a customized drink menu, and all necessary supplies, such as glassware and garnishes. We can also accommodate special requests for signature cocktails.
Are your bartenders licensed and insured?
Yes, all of our bartenders are licensed and insured, ensuring compliance with local regulations and providing peace of mind for your event.
What happens if my event runs longer than expected?
If your event exceeds the agreed-upon time, we’ll do our best to accommodate the extra time, but additional charges may apply. It’s best to discuss timing with us during the planning process.
How many weddings do you typically plan in a year?
We plan numerous weddings throughout the year, ensuring each couple receives personalized attention. Our team is dedicated to making every event unique and memorable.
What if my wedding planner isn’t certified?
While some of our wedding planners are in the process of obtaining certification, they have significant experience and training in event planning. Our team is committed to providing quality service and guidance throughout your planning journey.
Can you assist with honeymoon planning?
Yes! We offer honeymoon planning services, helping you select the perfect destination, accommodations, and activities to create a memorable getaway.